GENERAL FAQ's
We've been operating and growing strong since January, 2020.
We hire trained coaches on a freelance basis. We bring on more coaches based on the demand at the time.
Yes, all of our coaches that run private sessions are qualified through the ECB. We accept the use of support coaches, who are used to support our qualified coaches.
Yes, we have ongoing public liability insurance through Gallaghers insurance. Our coaches staff, qualified and unqualified are insured.
Yes, we have basic first aid trained coaches. We ensure we update our knowledge and qualifications every three years.
In short, yes. Should you wish to enquire about job opportunities, please email us at: chris@cricketschoolofexcellence.co.uk
HOLIDAY CAMP FAQ's
We are prepared with interactive activities indoors. We run a series of quizzes, testing the knowledge of our players. We then also group our players and run through various scenarios that the game throws at us. Drop off and collection will be as per usual.
We have a 24 hour policy on cancellations or amendments. This allows us enough time to offer the spot to another customer. We will not be able to offer refund or credit notes with less than 24 hours notice. In the result of giving us enough notice, we will hold onto your booking as credit for a future camp.
No, we ask that our players bring a packed lunch with them to our camps. We will give our players a lunch break throughout the day, as well as drink breaks. Please ensure players bring food/snacks as well as water bottles.
We are able to provide the basics. However, we encourage our players to bring their own equipment. Please note that we are unable to provide abdomen guards, and this is essential for players that are wanting to bat against the hard ball.
PRIVATE COACHING FAQ's
When training outdoors, in the event of bad weather, we have adapted approaches to allow for the session to continue. However, if both parties agree to cancel the session due to foul weather, we will plan to rearrange for a suitable date.
We have a 24 hour policy on cancellations or amendments. This allows us enough time to offer the spot to another customer. If you're wanting to reschedule, this option will be sent across via a confirmation email. You'll then be redirected to the booking system, where you can find a suitable available slot. We will not be able to offer refund or credit notes with less than 24 hours notice. In the result of giving us enough notice, we will hold onto your booking as credit for a private session.
Based on our coaches availability, you can select to work with your desired coach through our booking app. Please note that availability may change, and if so, we will inform you of your new coach.
We are able to provide the basics. However, we encourage our players to bring their own equipment. Please note that we are unable to provide abdomen guards, and this is essential for players that are wanting to bat against the hard ball.
